Use a Security Code to access Docusign documents When you receive an email inviting you to electronically sign a Docusign document, a 33-character alphanumeric security code appears at the bottom of the email This string of letters and numbers is a unique ID for the document you received Use this code to get the document to sign, save, and print
How do I contact Docusign Customer Support? Select Reset password on Get Support and fill out the form to contact Docusign Support without an account or logging in Create a case from eSignature, IAM, or Docusign Admin Starting March 2025, you can create support cases directly from the Help menu at the top-right corner of your Docusign account
Log In to Your Docusign Account Enter the email address for your account and select NEXT Enter your account password and select Log in
Contact Docusign Support | Submit a Help Request Contacting support Here are your options to contact Docusign Support for help Signers have access to Free Account features Review what is included with each Support plan
How do I send a Docusign document? Read this article to learn how to send a Docusign document for eSignature, including how to upload the document, add recipients, add the email subject and message, and add signing fields